Shipping policy

🚚 Shipping & Return Policy

At Flowzen™, we're committed to delivering not just cleaner ears, but also peace of mind — in both our products and your entire shopping experience.

📦 Shipping Information

We offer fast and reliable shipping to ensure your Flowzen™ Ear Irrigation System arrives safely and on time.

- Processing time: Orders are prepared and shipped within 1–2 business days after purchase.
- Delivery estimates:
   • U.S. Domestic: 5–10 business days
   • International: 10–20 business days
- You'll receive a tracking number via email as soon as your order ships.

💸 Returns & 30-Day Guarantee

We proudly stand behind every Flowzen™ product. If you're not completely satisfied, we offer a 30-day money-back guarantee — no questions asked.

To be eligible for a return:
- The item must be unused and in its original packaging
- Contact our support team at support@tryFlowzen.com and we'll guide you through a quick, hassle-free return process

💙 Your hearing, comfort, and confidence are all part of the Flowzen™ Promise.